On Monday 19th July Crawley Happy Times were invited down to Topsy Turvy to speak to Martin Stone about his long standing within the retail community.
On arrival Shelley was greeted by Martin Stone, owner of Topsy Turvy. We were then introduced to Nikki Bedford who was taking on the challenge of transforming Shelley’s hair from a dull lifeless mess into a gorgeous colourful bouncy stylish look.
Topsy Turvy has been based in Crawley for over thirty five years and is still going strong. So, what is the secret to their success? Well, we believe Martin has alot to do with this. His approach to the staff and clients is quite unique. Martin is always there to help out and advise. Martin runs a training school onsite and has recently won an award for his achievements. Martin told us they had an Ofsted report recently and passed with flying colours. Talking of colours, young Nikki, who transformed Shelley’s hair, is currently taking a Colour Degree which is one of the highest qualification achievable. We wish Nikki all the best, although from our results feel she won’t need it.
Nikki went over the proceedure with Shelley, showing all the different shades of colour that could be used. It was all very informal and relaxed. Nikki told us “I started at Topsy Turvy when I was 14 as a Saturday girl. When I left school I came to the training academy upstairs which was really great. It was nice to be able to work hands on and train in a familiar environment which was then going to be my official work place.” Nikki went on to tell us “hairdressing was all I wanted to do, so it came quite naturally and I never get bored of it. The best part of my job are my regulars. I get to meet so many lovely people. When they start to come on a regular basis, it’s like having a little family of clients. I have a lady who comes in whenever she is over from America, which I feel is a great compliment.”
Liam Holland, one of many male sylists working in Topsy Turvy, took one look at our camera man Neil’s hair and suggested he give it a ‘tiday up’. Liam did a great job! Liam told us “men are starting to take alot better care of their hair. I think most find it nice to have a male stylist to chat to. Men deserve pampering just like women do. I love working here, it’s a great atmosphere with lots of different and regular people coming in.”
Shelley told us of the experience “it was so nice to be pampered and waited upon with cappacino and biscuits. I don’t normally have time to get into town and have my hair done, but I made time for this appointment and am so glad I did. Nikki has exceptional relationship skills and her talent as a stylist is top class. I have felt amazing since. Everyone who has seen me has commented on how gorgeous my hair looks and how it really suits me. I feel like a million dollars and feel this has shown in my appearance more, as I have made more of an effort to look as nicely dressed as my hair so it all matched. It really does give a woman a confidence boost. I love my new look and the colours are beautiful, just right. I love Martin. I have met Martin many times, he is a very active member of the community, doing alot of hands on work with the schools and of course supporting the Youth Awards for many years. I feel Martin’s approach and attitude towards the clients and staff alike has made him such a great success.”
We took footage and pictures for you to experience our wonderful day of pampering. We would like to thank all the staff especially Nikki Bedford and Liam Holland for the great hair make overs of both Shelley and Neil.
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