Crawley Council is warning residents to be on their guard after reports of cold callers offering cavity wall insulation on behalf of the authority and Warm Front.
A number of residents have called the council’s Contact Centre. But no cold calling will happen in relation to council-backed Warm Front or cavity wall insulation.
One resident, who did not want to be named, said: “I had a cold caller who said his firm was working in partnership with the council. He also mentioned Warm Front.
“Then, a few days later a different man cold called and said they were working in partnership with the council. My wife told him she wasn’t interested but he persisted. When she went to close the door he put his head through to prevent it being closed.
“By this time, I’d heard the exchanges and I said that we weren’t interested and asked him to leave. He did after one more attempt to continue the conversation.”
The council is asking residents who receive unexpected visits from people saying they are from the council to call the Town Hall on 01293 438000 before letting them in.
All council workers visiting people at home have ID and residents should inspect this even if the visit has been arranged in advance.
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