West Sussex is set to have more modern and customer friendly Libraries under proposals to be put to the Council’s Community Services Select Committee at the end of next week (January 15).
Already the West Sussex Library Service has been bucking national trends in recent years by increasing its lending, and the easy access it provides across a range of services. Now the County Council is looking to take the service forward into a truly 21st century Library and information service which will also offer people more chances to get in touch with other County Council services.
A full review of the Library Service has taken place using customer feedback to make the best possible use of modern technology, while doing everything possible to shape its services to what individuals and communities most want from their local Library. .
At the moment several of the county’s 36 Libraries close on varying weekdays, however under the proposals improved Library services would continue to be provided in all 36 locations. Every Library would remain open six days a week including lunch hours – an improvement for some Libraries which have traditionally opened only five days a week. Currently opening times vary considerably, but these would follow a standard pattern.
Modern technology has changed the way many people use Libraries. Self service check-in and check-out systems are already being used, and are set to grow. More use can be made of online book renewals, and access to reference material from home computer subscriptions is also gaining ground.
The new Crawley Library, just over a year old, and the refurbished East Grinstead Library, opening in February, are already prime examples of a modern Library in operation.
Under the proposals, levels of stock and service would differ between Libraries, according to the size of the local community. Each Library would offer items and services based on local needs, however each would still be able to order specifically requested items from other Libraries
The modernisation would also introduce trying out new flexible community focused services, such as collection and drop off points outside Libraries and other local community buildings.
”We recognise the need for changes to Libraries and the services they provide,” said Brad Watson OBE, County Council Cabinet Member for Communications. “Even though we are still in an economic climate where we need to make savings, we have been able to transform the service to meet customer needs in a better way.
“We want to provide consistent and affordable levels of service for comparable communities, and give people the chance to play a part in decision-making processes where possible.”
The proposals, which will also look at how mobile Libraries are used, will be considered by the Select Committee. If the proposals are approved by the Cabinet Member, customers will have an opportunity to give their views on the proposed ideas and changes during a consultation in February.
The changes will mean savings are generated in the coming year which will initially be reinvested to achieve the new and improved services and opening hours for Libraries across West Sussex.