Lifeline free for a month

Crawley Borough Council is offering its emergency alarm system, Lifeline, free for a month to all new customers.

Lifeline is a personal alarm system that links customers to people they can rely on 24 hours a day, seven days a week. It’s for people who have a disability, a medical condition or are retired and may need assistance in an emergency.

The Lifeline consists of a base unit and pendant that links to your phone line. The pendant can be worn around your neck or on your wrist enabling you to call for help from anywhere in your home or garden.

If you need help, you simply press the large red button on your pendant or the base unit, which puts a call through to our Care Centre where an operator will talk to you through the powerful speaker in your base unit. The Care Centre will have your named contacts and will call them in an emergency and they can also call your doctor or the emergency services.

Lifeline can help in any emergency, whether it’s a fall, a medical problem or bogus caller.

And now the council is offering the Lifeline system free for a month, giving you a saving of more than £15. The offer is available until the end of March 2010.

Lifeline is a rental service which costs £3.89 per week + VAT (for 48 weeks of the year) for council tenants and £3.57 per week + VAT (for 52 weeks of the year) for homeowners, privately rented or housing association tenants. The charge includes all servicing and maintenance costs, replacement of pendant batteries and the monitoring services of the Care Centre. These prices will rise in April.

Councillor Jennifer Millar-Smith, Cabinet member for Housing, said: “Lifeline is a tremendous system, benefiting some of the most vulnerable people in Crawley.

“Of course, we hope you never have to use it but it is peace of mind for those who have it. I hope this offer will encourage more people to take advantage of Lifeline.”

To get Lifeline installed in your home or for more details call 01293 438468, email lifeline@crawley.gov.uk or visit www.crawley.gov.uk/lifeline. To take advantage of the offer quote code LL03.

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Shelley is the Founder of Crawley Happy Times Online. We only publish good positive stories about the community's events whilst being informative on where and when to go out in Crawley. We live in a wonderful town, let's enjoy it.